Who we are
we are committed to protecting the privacy of our visitors, customers, and partners. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
We may collect the following types of personal and business-related Data :
- Personal Identification Information: Name, email address, phone number, company name, etc.
- Licensing or Compliance Information: For certificate or license-based inquiries or processing.
- Browser and Device Information: IP address, browser type, device used, and cookies.
- Contact Form Data: When users fill out contact, inquiry, or subscription forms.
How We Use Your Information
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To respond to your inquiries and provide customer support.
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To process license or certificate service requests.
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To improve our website and services.
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To comply with legal obligations under FSSAI, APEDA, and other regulatory boards.
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To send updates, newsletters, or marketing materials (only with your consent).
Sharing of Information
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Regulatory or certification bodies (FSSAI, APEDA, etc.) for compliance processing.
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Third-party service providers who assist with hosting, analytics, or security.
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Law enforcement agencies, if required by law.
Data Security
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SSL encryption on the website.
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Secure storage of customer records.
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Limited access to personal data by authorized personnel only.
Cookies & Tracking
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Understand user behavior through analytics (e.g., Google Analytics).
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Maintain user session data.
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Improve user experience.
Your Right
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Access the data we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications.
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Lodge a complaint with the data protection authority in your country.
External Links
Our site may contain links to external sites like APEDA, Spice Board, or FSSAI portals. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.